Saturday, 20 July 2013

HALLOWEEN IN AMERICA

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Yes, it  is Halloween in America. But, this is no trick and it certainly is no treat.

Carnival Cruise Line crew members have come forward to tell their side of the story, and for the most part, it is not a pretty picture. Much of the story is disturbing, and I am sure all of the story will be disputed by Carnival Cruise Lines and their advocates.

There is no way to prove if any of it is true, we have to just take it at face value. But, to some degree none of this is new news, as it fits the final pieces into the horror puzzle that passengers have been sharing pieces of in recent years.

The crew members who seem to have the largest base of complaints are kitchen, bar staff and waiters. For the most part, what we heard was they loath Americans and their relentless demands. The list of complaints was wide.


ALCOHOL DRINK QUOTAS

They say there is a problem with passengers becoming angry because they they are having alcoholic drinks pushed on them by Carnival crew. According to several crew members, they are forced to push alcohol on passengers and push it hard.

They are given target sales goals ,"quotas" by their supervisors according to their reports and if they are not reached, the crew member is terminated. Those targets are high, and if true, show a basis for the drunken antics onboard ships that have ended tragically for many. 

We have heard this same charge by passengers and even some journalists who say alcohol sales and the sales of goods onboard cruse ships from various lines are a high prority.  Liquor is used to prime people into compliant states of mind in preparation for sales pitches including excursions, artwork, jewelry and health products.

Alcohol excess has also been identifed as major cause of excessive gambling losses in casinos around the world where alcohol is permitted. This is why some casinos with an ounce of ethics prohibit drinking in their casinos. The cruise line has a captive audience during most of the cruise, and the cheap cruise booking is only an appetizer on the plate of industry profits.

Numerous crew say when they took the job they had no idea it was a sales job, with sales background a very important asset. They say they have seen co-workers terminated for not meeting sales goals on the alcohol, simply because they had no idea how to "sell" the product quickly and move onto the next sale.

If they are too friendly with the passengers they waste valuable time to sell booze to other passengers. But, making friends can go a long way in selling the drinks. They say the pressure is unbearable to meet quotas at the end of a long day, especially the last night of the cruise when they are exhausted.


THE LAST NIGHT OF THE CRUISE IS THE MOST DANGEROUS

This information of excessive alcohol pushiness coincides, perhaps coincidentally with many Cruise Bruise missing passenger cases that begin with " . . . it was the last night of the cruise . . . ". It may explain numerous missing persons cases onboard where the alcohol may have contributed to boldness of a crime. 


All the above passengers went missing on the last night of their cruise and remain as unsolved mysteries. There were no witnesses. They comprise about 80% of the missing person cases in our data base where the passenger was not seen falling overboard, jumping overboard or are known to have gone overboard after leaving a suicide note. This makes the last day and night of the cruise the most dangerous day for a passenger in the unsolved mystery category.

If we add in Karen Roston, who we know was murdered by being thrown overboard on the last night of her cruise,  by her husband (later convicted) and Paige Washington who was also murdered by her mother on the last day of the cruise (later convicted) the percentage of last day possible murders rises.

One crew member poses a general question to all guests. Where do you think your luggage goes after you set it out the night before the ship comes back home?  He explains that it goes  to the crew area of course where they go through it to take what they want. It is not hard to decide which bags to go through from which cabins, because the guests are flaunting their electronics throughout the cruise and a mental note is made of which bags to target. We have had passengers come to Cruise Bruise who cruised on other lines and tell us this exact scenario, on more than one occassion, so it comes as no surprise.

But, it is not just guests targeted for theft, other crew members say their paychecks (cashed) were taken right after their bags were packed for disembarking. They left the ship with no pay at all.

Since it is the last night of the cruise that luggage is left out in the hall and thefts take place, it also coincides with those mysterious passenger disappearances. Can it be that the last night of the cruise is well-known to criminals, both crew and passengers alike,  as the time to commit the perfect unpunishable crime?

ALCOHOL BRAND DECEPTION

One bartender says that when a passenger orders a premium brand of liquor such as Grey Goose vodka often an inferior budget house brand is substituted if the passenger is not watching. This is done to protect the inventory levels of the high priced brands when too much of the premium brand is measured into drinks. He too says the cleanliness procedures he would love to follow but it is "nearly impossible" because of shortage of cleaning chemicals. Chemical shortages for barware and place settings could explain quick spread of illness.


THE UNLIMITED FOUNTAIN CARD

This complaint intermixes with the complaint of the endless soda pop drink card "fountain card" for kids and adults. Crew members say that many passengers feel they should have an endless amount of soda pop and as a result are constantly demanding their free pops so they can get their money's worth. This slows down the selling of alcohol and places additional pressure on the crew to hustle those paid drinks. The worst down side is not being tipped for all those free beverages they are serving . As a result, in the diningrooms they try to avoid the tables with families and children because they consume the most amount of the non-quota drinks.


CREW KEEP THEIR MOUTH SHUT

One crew member defends Carnival Cruise Lines, saying that if you close your eyes to all that goes on,  you can realize your dreams and see ports that guests see. If you open your eyes to the reality of life on a Carnival ship, it will "destroy you" and you will  just "keep on dreaming".


AMERICANS TARGETED

Still more troubling is the comments by several crew that many of those who work onboard are from countries that hate Americans, and they wonder aloud why the Americans do not realize this and not cruise.

They say crew from India many who hate Americans frequently sabotage the food and the drinks. One galley cook  says  that the Indians (from India) control the kitchen and they never wash their hands after using the restroom. Nobody checks to see that the cooks are wearing their gloves in the galley. It is no wonder the people get sick.

This fact is supported on a consumer watchdog site by a passenger who became ill on a Carnival cruise.

"My family was on a four day cruise [aboard Carnival] to Mexico and all of us became sick on the last day of the cruise. All the symptoms were consistant with a Novovirus. This was not suprising due to some of the sanitation practices we witnessed on the ship. Those practices included crew members not washing their hands after using the head or following sneezing or coughing." Kirk of Trabuco Canyon

They claim that if food is sent back by the passenger, it is thrown in the trash, contaminated with filth and spit, then re-served. This is not a problem limited to cruise ships, as you will see in that video. Two employees are being sued by A & P for what is shown in their video.

They also say that food that hits the floor, goes right onto the plate, and nobody says a word for fear of retaliation. Then, there is the room service delivery, don't bother to complain about that because the beverages are tampered with spit or a "potion" says one waiter.

A crew member we call Rau says he works in the casino and hates his job as the passengers who lose money are extremely mean sometimes. He says that cabin stewards who are unhappy with the passengers collect bodily fluids passengers have left behind and put them onto the drinking glasses in the cabin.


DOING THE RIGHT THING "NEARLY IMPOSSIBLE"

You would think that the food is at least served on a clean plate, think again. One crew member who says he is a galley supervisor says that dishes are washed quite often with water alone, as the "chemicals" to clean the dishes are not in supply. If they run out at sea, they have no more until they are back in port, and it is a frequent problem.

One crew member, a waiter from the Philippines says that on CDC inspection date, it is a joke. The ship is ship shape for two days a year, both of them the CDC inspection date, which they have advance notice of.


DISGRUNTLED WORKERS

What we heard from a dozen crew members was they are unhappy. They are unhappy because they are underpaid and over-worked, often working several hours a day of overtime, they are never paid for. They are also unhappy because the passengers do not treat them well and tip very lightly, if at all.

They are unhappy because Americans tell them if they do not like it, quit and go home. Some say they would love to quit but there are no jobs in their third world country and they have a family counting on them to bring home that little bit they do make. Also, once on the cruise, they are trapped. If they want to leave or get terminated they are forced off in port right where they are, and have to find their own way home.

Yet, another says they never tell the guests how they feel, they have to smile no matter what and tell guests when they ask, that "yes, we love the job". One crew member posed the question, "Do they really think I can tell them that I hate my job? I would lose my job!"

HIGH COMPANY PROFITS WHILE WORKERS MAKE CENTS AN HOUR

How much pay do crew make? All the crew who spoke say that they are not allowed to discuss how much they are paid. But, one says anyway, it is less than any minimum wage. Gallery steward and hotel stewards make $550 a month. They work 12 to 14 hour days, seven days a week.

On a 30 day month that is only $1.52 an hour for 12 hour days. Out of that, they have to pay other crew members for favors in order to perform their job. This means the real pay is less than a buck an hour for the crew members who work the hardest. They rely on tips heavily but say that on those cheap Carnival cruises tips are poor.

This too is not surprising as waiters and waitress across America have been screaming about the huge increase in non-tippers. So much so, some restaurants have resorted to adding the tip onto the meal ticket, automatically.

One crew member says he works 11 to 16 hour days, seven days a week for only $600 per month or on average about $1.42 an hour.

Common complaints are crew are worked until exhausted and under those conditions mistakes are made and they become injured due to their weakened mental and physical state as well as easily falling ill. Once injured, they are put off the ship at the next port to find their way home, frequently without any medical care. Crew have seen what happens when management doesn't get what they want, so they smile and keep their mouth shut just hoping to finish their contract and make it back home.

Hardest hit though is the hair dressers and spa technicians or as they are called the 'steiners'. One says she is paid only $49 a week and normally would make her money on tips. However she was on a "no-tipping"ship. Steiners are generally suppose to make a commission on the salon products they sell.

One requirement for recruiting them is a strong sales ability. The strong sales ablility is prevalent in many of the guest interaction roles. Crew are told to push products, and push them hard.

One recruiting firm, Steiner TransOcean, Steiner Training Ltd,  has confirmed this low pay for the steiners, and confirms that those crew work 12 hour days with very little time off during those 12 hours. But, they claim the steiners only work 66 hours a week for $50 or $0.75 an hour and get commissions.  When that is all you make unless you shove products down the passenger's throats, there is clear motivation to sell hard.

Steiner, headquartered in Nassau, Bahamas provides dirt cheap labor of about 2,000 crew members on average for 129 cruise ships including those owned by Carnival Cruise Lines, Celebrity Cruises, Crystal Cruises, Cunard/Seabourn Cruise Lines, Holland America Line,, Norwegian Cruise Lines, Princess Cruises and Royal Caribbean Cruises.

While those Steiner sends to the cruise ships make less than a buck an hour, Steiner Leisure's revenues for the third quarter ending September 30, 2007 rose 11.2% to $140.4 million from $126.3 million during the comparable quarter in 2006. Income from continuing operations for the third quarter was $11.4 million in both 2007 and 2006. Steiner not only provides cheap labor to cruise ship, they also send employees to land based businesses such as casinos and hotels. There is no information as to whether those workers are paid more or less than the cruise ship based workers.

Their stock, STNR is traded on the NASDAQ and is currently in the mid $40 range.


IT IS NOT WHAT YOU KNOW IT IS WHO YOU B---

One frustrated crew member, who says she worked as a supervisor was told who to promote, and had no choice, though others had worked harder and were more qualified. She was told by her supervisor who to promote. She claims one woman was promoted soley because she was having an affair with a manager, and she names both of their names.


SHIP JUMPERS

What echoed loudest was morale was very low for some crew members, especially those from developing nations and that ship jumping is a problem.

Ship jumpers are ship crews from other countries, who leave the ship while in a foreign port, never come back, disappearing into the population of some large American city. The Customs and Border Protection (CBP) confirms this saying "thousands" of crew members jump ship each year, though some are from cargo ships. The CBP doesn't seem to keep any real statistics on this, as odd as that is. They have no idea of any exact numbers of jumpers from any sector of the maritime industry.

Many crew members are afraid to talk, saying that "carnival has a long arm." Whether Carnival has a long arm or not, can not be documented but we do know this.


SILENCE OF THE SHEEP

In our video library we have had quite a few crew videos that were not flattering to the cruise lines. Once placed on our website, only a short time later some of those videos disappeared. We don't know if the crew member(s) became afraid the cruise line would see it and come after them, they would lose their job, not be able to get a job on other cruise ships or whether the line recognized the ship and had You Tube pull the video. The videos disappearing are from crew on various cruise lines, not just Carnival. But, there is a growing trend of crew video disappearing into thin air.

Only today I have uploaded two very incriminating crew videos. They will likely only be there for a short time, before they too disappear. Check in our video library  to see them. But, let me warn you right now, they are SHOCKING after hour videos of a sexual nature, the most graphic we have had.

One of the videos we were about to download today, disappeared from the You Tube site during a second download and a message said the video was a violation of the You Tube policy. Oddly enough, that video had been there only a few minutes before. But, we did get to see the entire video though and it was the most shocking employee video of obscene behavior on the employer's premises I have ever seen, in any industry.

It comes as no wonder that a teen passenger was told, as seen in his video, that condoms for the crew are free, at least on the ship this passenger was on.

We have seen many pro-industry postings that say remarks and statements by crew are those of "disgruntled employees' and have no validity. Given the increasing numbers of crew who are "disgruntled", that in itself tells us to some degree how the cruise lines, this one in particular treats their employees. Happy employees do not try to spread "invalid" complaints, they love their jobs and happily make careers of them.

On the other hand, if you run naked through the hallways for ten minutes, and your photos show up on a website, it is likely a given you will be terminated, unless you have connections in very high places. In that case an employee might become disgruntled, unjustly so.





Tuesday, 28 May 2013

The question that has come across many people's head about the tipping system in cruiselines is vry confusing. And believe me,  guests who are on vacation will surely not want to keep a pen, paper and calculator to calculate gratuity for waiters and room stewards.

It is high time the companies understood this.All the companies know how to be customer oriented and look for customer satisfaction. But they don't realise at all that by pushing the calculation onus of tipping onto the guests to avoid paying these staff, they are actually putting the guests in agony. Like i said, no one on vacation would want to spend time and money calculating gratuity.Why don't the companies give the guests a  notice which says exactly  how much cash has to be paid to which staff doing the guest service?
With the present system, due to inflation many guests still don't pay the staff because they have an option not to pay. These staff are left in tears and no one cares for them, with a remark that " probably your service was not upto the mark and so the guest did not pay you." Absolutely no one to turn to for help or even to get some consoling words.

The calcutaion is such:-
Waiter
3.50USD per day per guest
assistant waiter
1.50USD per day per guest
room steward
i don't know how much may be 2.75USD per day per guest.

But who is aware about all these information? The staff also blames the guests of not paying without being aware of the fact that the guest too   unaware of the very same fact.
Who is to be blamed and who is going to take the onus of informing the unaware American guests cruising with us so many times a year? Guests think that we are being paid handsomely by the cruiseline companies, but no one knows that we depend on the guests entirely to be paid for our services.
Point to be thought about keenly.
Ciao bellas and bellos.
LOLZ

Sunday, 26 May 2013

More about Hurricanes

Shameful as it was, that the military came 3 days late to help the residents of Louisiana..................... around the same time in Mumbai, India........... rains disrupted the life for same time but the residents helped each other to safety and army came to help in 24 hours unlike Louisiana where people were busy looting and destroying everything around. The Bush administration also came under heavy fire from almost all quarters for this incumbent approach.

Unity in Diversity was displayed at its highest in Mumbai while it was at its lowest in Louisiana.
Even at this time, the crew of Carnival Cruise Lines worked and toiled hard to give all possible help to the residents of Louisiana when they required it the most. And didn't we do a very wonderful job???? Yes we did. Full marks to Carnival.

We pray for them and also pray that such things don't ever happen again to shame humanity. God Speed.

Thursday, 23 May 2013

Hurricanes

Sorry friends first of all i want to apologise for not being able to appear online. it was raining cats and dogs in Kerala, south of India................. maybe the advent of the southwest monsoon. These monsoons remind me of the hurricane season in the United States. Every year, agonizing people and making them lose and leave their homes and go away from their places. Then they come back once the hurricane has passed by and rebuild their homes. The three that i would rate the worst are Katrina, Ivan and Rita. Even the very thought of them makes me go scary and goose bumps all over me.


Thousands and thousands of people have gone through hell and have had to start their lives all over again. Carnival as a company and its crew members on board all them beautiful ships, have also played their part to gather monetary help drop by drop and built oceans in millions to help our American brethren and their families.  Irrespective of caste, creed, color of skin, religion, the crew members of Carnival hailing from more than 100 countries have donated graciously to help the American public every time a hurricane strikes the American coast.
Katrina in Louisiana, shook the administration off of their feet and help from all quarters started pouring in after 36 to 48 hours only. But, the Carnival ships that were near to the coast brought out the best we could through the crew member volunteers and common man helped common man without waiting for the Administration to reach out to the common man.

I am already so over whelmed and agonised just thinking of those days, i am crying. Sorry, Shall catch up with you guys later....................... I am sorry.

Monday, 20 May 2013

Cruise Recipes



Some more exquisite recipes for you all to enjoy making and tasting for you and your near and dear ones.


Classic French Baguette

Ingredients:
7.5 cups of all purpose flour
3 cups of cold water
1/4lb fresh yeast
1 tbsp salt
1 tbsp sugar
1 1/2 tbsp olive oil
egg wash (equal mix of egg white and water)



Putting it Together:
mix everything except the flour first and then knead the flour. Cut in portions, roll and rest, covered with dark plastic, in the fridge.

The Secret:
the dough should rest for a minimum of three days


Baking:
after three days, stretch the dough, brush with egg wash, make some cuts on top for design, and bake at 325F for about 20 minutes. After baking, rest the bread for a minimum of one hour.



Chicken Marbella

Ingredients:

8-12 chicken pieces, thighs, drumsticks and split breasts
4 cups red wine
7 tablespoons olive oil, divided
1 cup sliced red onion
2 teaspoons minced fresh thyme
Coarse salt, to taste
Black pepper, to taste
2 cups small whole white mushrooms
2 tablespoons flour
1 ½ cups large pitted prunes
1 ½ cups stuffed green olives



Putting it all together :

Combine the red wine, 4 tablespoons of the olive oil, red onion and thyme in a large non-reactive bowl. Marinate the chicken overnight or for at least 4 hours in the refrigerator. Remove the chicken from the marinade. Strain the marinade and set aside, discarding the solids.

Pat the chicken dry and sprinkle on all sides with salt and pepper. Heat the remaining 3 tablespoons of olive oil in a large, deep skillet. Sauté the mushrooms in the hot oil until browned. Remove the mushrooms, leaving behind any oil.

Sear the chicken in the skillet until browned on all sides. Remove the chicken from the pan, leaving behind any oil and drippings.

Whisk the flour into the drippings and cook 2 to 3 minutes. Whisk the strained marinade into the flour. Bring to a boil and add the chicken, mushrooms, prunes, and olives. Simmer for 20 minutes, or until chicken is cooked through. Remove the chicken to a serving platter and keep warm. Continue to simmer the sauce until it has thickened to a gravy-like consistency. Serve over rice, polenta or egg noodles.

Chicken Kiev

4 chicken breasts
2 cups flour
4 eggs beaten
2 cups breadcrumbs

Filling

1/2 cup butter
1/2 cup fresh chopped parsley
2 tablespoons chopped garlic
Mix all the ingredients for the filling and refrigerate overnight.

On the thickest part of the breast, the skin up, cut a pocket in the breast about one inch wide by about two inches deep. Fill the hole with the butter mixture, about two tablespoons. Put the flour, egg and breadcrumbs into separate containers so that you can bread the chicken in them, flour first, egg second and breadcrumbs last.

Deep fry the breaded chicken until brown and then bake at 350 degrees until the internal temperature is 165 degrees.

Grilled Lobster Asian Style

2 big river prawns or lobster
1 tablespoon soya sauce
1 tablespoon oyster sauce
3 clove of garlic (chopped)
½ tablespoon chili oil
½ tablespoon coriander (chopped)
½ tablespoon basil leaf (chopped)
A pinch of salt
1 teaspoon chicken powder
½ tablespoon sugar
Method
Cut lobster at the back side from head to tail and devine
Put all ingredient in a bowl Mix well, season to taste
Marinate lobster with the sauce and grilled until golden
Bake lobster in oven about 15 minutes. Serve with steamed rice

Pan fried Sea Bass Fillet

Ingredients
Bouillon
1x1-1.2 kg sea bass
Sea salt
Peppercorn, crushed
Olive oil
Barigoule-style Vegetables
200g broccoli
1 small zucchini
1 artichoke or 2 baby artichokes
1/2 red bell pepper
8 small onions
50ml olive oil
4 garlic cloves, peeled
Salt, sugar, pepper
200ml light fish stock
1 sprig basil freshly chopped
Sauce:
100ml water
3 star anise
50ml cream
Juice of 2 lemons
50ml olive oil
Herb Salad:
Parsley
Dill
Chervil
Balsamic vinegar
Peanut oil
Salt
Preparation
1. Prepare the fillets of fish, remove the pin bones and keep refrigerated.
2. Prepare the vegetables: Cut the zucchini, the artichokes, the bell pepper and onion into rectangles. Trim the broccoli into florets. SautŽ the vegetables in olive oil, add the garlic cloves, cover for a few minutes, and add the fish stock and the basil at the last minute.
3. Prepare the sauce: Boil the water with the star anise, strain onto the cream, and then add the lemon juice and olive oil. Pour into a blender and mix. Keep warm.
4. Mix and season the herb salad.
5. At the last minute, pan fry the fillets skin side down in a non-stick pan, until just cooked.
6. To serve, place the vegetables in the centre of the plate with the fish on top, salad to one side and drizzle the sauce around.